Refund Policy
1. Customer Satisfaction
At Uncirculated Store, we strive to offer high-quality products and excellent service. If you are not completely satisfied with your purchase, we are here to assist you.
2. Returns and Exchanges
2.1. Defective or Damaged Products
If your product arrives defective or damaged, please follow these steps:
- Notification: Contact us within 7 days of receiving the product.
- Evidence: Send a photo of the defective or damaged product along with a description of the issue to admin@uncirculatedstore.com.
- Evaluation: Our team will evaluate the issue and provide a solution, which may include a replacement or a store credit.
2.2. Order Errors
If you received an incorrect product or items are missing from your order:
- Notification: Report the error within 7 days of receiving the product.
- Evidence: Provide details and photos of the incorrect or missing product to admin@uncirculatedstore.com.
- Solution: We will send you the correct product at no additional cost.
2.3. No Returns for Change of Mind
We cannot accept returns or exchanges if you change your mind or selected the wrong size/color. Please make sure to carefully review the product details before completing your purchase.
3. Contact Us
If you have any questions about our return policy, please contact us at admin@uncirculatedstore.com